Disclaimer & Consents

Outfront Health is a health technology company, not a medical provider, laboratory, or pharmacy. All laboratory testing, diagnostic services, and medical oversight are provided by independent, third-party licensed providers. These providers determine their own pricing and service terms. While Outfront Health facilitates convenient access to these services through our platform, we do not refer, recommend, or endorse specific healthcare providers. You are free to consult with any healthcare professional of your choice at any time and may continue to use Outfront Health's services regardless of that choice.

Outfront Health does not provide medical advice, diagnosis, treatment, or care. The content, tools, and services we offer—including at-home testing kits and optional add-ons such as in-home ultrasound services—are intended solely for informational and wellness-support purposes. They are not a substitute for professional medical advice, care, or treatment from your primary care physician or another licensed provider. If you have questions about your results or health, we strongly recommend that you speak with a qualified healthcare provider.

Outfront Health’s pricing includes technology platform fees and coordination services, as well as limited prepaid access to certain lab tests and diagnostic services fulfilled by third parties. Some services and products may require additional payment and are not included in base pricing. A full itemization of fees is available upon request.

For additional information about our services, please refer to our Terms of Service.

By providing your phone number, you consent to receive SMS messages from Outfront Health. Message and data rates may apply. Message frequency may vary.

Informed Consent for Purchase of Lab Testing Kit

I understand that by purchasing lab tests through Outfront Health, my order will be reviewed and authorized, if appropriate, by an independent, licensed healthcare provider who is not employed by Outfront Health. I acknowledge that Outfront Health is a technology platform and does not provide medical advice, diagnosis, or treatment. I further understand that my lab results will be made available to me through Outfront Health’s platform for my convenience, and that I am encouraged to consult with my own healthcare provider regarding the interpretation of results and any questions about my health.

Telehealth Consent
Effective Date: October 1st, 2025

Some laboratory test results require review by a licensed clinician under applicable law. Outfront Health facilitates access to independent, third-party clinicians who may review and communicate certain results with you through the online portal.

By using our services, you acknowledge and agree to the following:

  • Nature of Review – Only certain results will be reviewed by an independent, licensed clinician, as legally required (for example, specific positive or abnormal findings). Routine or non-critical results may be delivered without clinician review.

  • Counseling Limitations – Counseling or follow-up care is not included for all results. Any further interpretation of your results, diagnosis, or treatment decisions must be obtained from your own healthcare provider.

  • No Patient-Provider Relationship – Use of our platform does not create a doctor–patient or provider–patient relationship between you and Outfront Health. All medical decisions remain your responsibility in consultation with your chosen licensed healthcare provider.

  • Consent to Contact – You consent to being contacted if legally mandated counseling, follow-up, or notification is required based on your test results.