Terms of service

(For U.S. Residents Only)
Last Modified: August 29, 2025

Welcome to Outfront Health, Inc. (“Outfront Health,” “we,” “us,” or “our”). By accessing www.outfronthealth.com (the “Site”), purchasing any products, or using any related services (collectively, the “Services”), you agree to be bound by these Terms of Service (the “Terms”), together with our Privacy Policy, Refund Policy, and any other policies referenced herein (collectively, the “Agreement”). If you do not agree, you must not access or use the Site or Services.

1. Definitions

Outfront Health, we, us, our: Outfront Health, Inc., including its employees, officers, directors, agents, contractors, affiliates, and subsidiaries.
User, you, your: Any individual who accesses or uses our Site or Services.
Services: All offerings provided by Outfront Health, including but not limited to at-home blood test kits, coordination of in-home or event-based health screenings, access to digital dashboards, test result notifications, supplement and service recommendations, and educational content.
Labs: Independent third-party laboratories (e.g., CLIA-certified) that analyze collected blood or specimen samples.
Medical Providers: Independent clinicians or health professionals that may be engaged for oversight or services.
Personal Information / Health Data: Any data that can identify you, including test results, uploaded files, or biomarker information, as defined in our Privacy Policy.

2. Acceptance & Scope

By creating an account, purchasing a product, or using any Services, you agree to these Terms. These Terms apply to U.S. residents and govern your access to and use of the Site. If you are outside the U.S., you are solely responsible for compliance with local laws. Accessing the Site from a jurisdiction where Services are restricted is done at your own risk.

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Site thereafter.

Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page, so you are aware of any changes, as they are binding on you and your use of the Site and the Services.

3. Eligibility & Age Requirements

You must be at least 18 years old.
You represent that you reside in the U.S.
You confirm you are legally competent to consent to collection and testing of your sample.
We do not knowingly collect data from minors. If we become aware of a minor user, their data may be deleted, and Services may be terminated.

4. Nature of Our Services

4.1 Self-Collected Testing

You are responsible for properly collecting and shipping your sample according to kit instructions. Shipping delays, errors, or damages may affect test quality.

4.2 Third-Party Labs

We coordinate with independent CLIA-certified labs that conduct testing. Outfront Health is not a lab. Outfront Health is not responsible for lab performance, analysis errors, or lost samples.

4.3 Result Delivery

You will be notified when your test results are ready. Only licensed healthcare providers can offer interpretation or diagnosis based on these results. Results are for informational purposes only and do not replace consultation with your physician.

4.4 State Restrictions

Certain states restrict direct-to-consumer laboratory testing. Some tests may require additional physician oversight or local licensure. We reserve the right to cancel and refund orders if local laws or regulatory changes prevent delivery. Please see lab certifications here.

4.5 In-Home and Event-Based Health Screenings

Services may include ultrasound imaging, body composition analysis, grip strength, balance assessments, AFib screening, and ABI testing.
Screenings are conducted by licensed professionals, certified technicians, or trained personnel.
Screenings are intended to promote awareness and early health discussions but do not constitute diagnosis or treatment. Consult a licensed provider for follow-up.
You are responsible for providing a safe environment. Outfront Health is not liable for delays, cancellations, or adverse events caused by third-party personnel or conditions.

5. No Medical Advice or Doctor-Patient Relationship

Use of Services does not create a doctor-patient relationship. Outfront Health is a platform that helps facilitate access to lab testing and screening kits; Outfront Health is not a health care provider and we do not provide medical care or advice. Always consult a licensed provider for interpretation of testing or treatment.

6. Account Registration & Responsibilities

To access the Site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the is correct, current, and complete. You agree that all information you provide to register with this Site or otherwise, including, but not limited to, through the use of any interactive features on the Site, is governed by our Privacy Policy, linked above, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time, if, in our opinion, you have violated any provision of these Terms.

We reserve the right to withdraw or amend this Site, and any service or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to some parts of the Site or the entire Site.

You are responsible for:

Making all arrangements necessary for you to have access to the Site.
Ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them.

Providing accurate, current information and updating it as needed.
Keeping your login credentials secure.
Creating multiple or false accounts is prohibited.

7. User Obligations & Prohibited Activities

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
To impersonate or attempt to impersonate the Outfront Health, an Outfront Health employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).
To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm Outfront Health or users of the Site, or expose them to liability.

Additionally, you agree not to:

Use the Site in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Site, including their ability to engage in real time activities through the Site.
Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site.
Use any manual process to monitor or copy any of the material on the Site, or for any other purpose not expressly authorized in these Terms, without our prior written consent.
Use any device, software, or routine that interferes with the proper working of the Site.
Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
Otherwise attempt to interfere with the proper working of the Site.
Use the Services for unlawful or commercial purposes.
Tamper with, disrupt, or harm the Site, software, servers, or other users.
Share false information or violate privacy, IP, or security rules.
Attempt unauthorized access to systems, services, or accounts.

8. Pricing, Payments & Refunds

All prices are in U.S. dollars. You are responsible for taxes and shipping fees.
By submitting a payment method, you authorize us (or our processor) to charge it.
Refunds generally not available once a kit is shipped, used, or a physical screening is scheduled. See Refund Policy for details.
We reserve the right to adjust prices at any time.

9. Emotional Readiness

Lab results and screening outcomes may cause emotional distress. Consult a medical or mental health professional if concerned. Outfront Health is not liable for emotional responses.

10. Privacy & Data Security

Use of Services is governed by our Privacy Policy and Consumer Health Data Privacy Policy.
Partner labs and providers are subject to HIPAA where applicable.
We implement industry-standard safeguards but cannot guarantee absolute security. Users must also protect their accounts.
Health data may be stored, analyzed, and shared with third-party labs, clinicians, and service providers as necessary.

11. Intellectual Property Rights and Trademarks

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Outfront Health, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
You may store files that are automatically cached by your Web browser for display enhancement purposes.
You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

You must not:

Modify copies of any materials from this site.
Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

You must not access or use for any commercial purposes any part of the Site or any services or materials available through the Site.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by Outfront Health. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

Trademarks

The Outfront Health name, the Outfront Health logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Outfront Health or its affiliates or licensors. You must not use such marks without the prior written permission of Outfront Health. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners

12. Disclaimers & Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER OUTFRONT HEALTH NOR ANY PERSON ASSOCIATED WITH OUTFRONT HEALTH MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER OUTFRONT HEALTH NOR ANYONE ASSOCIATED WITH OUTFRONT HEALTH REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, OUTFRONT HEALTH HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

13. Evolving Medical Science

Biomarker interpretation may change as science evolves. Outfront Health is not responsible for future reclassifications of test results.

14. Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COLLECTIVE LIABILITY OF OUTFRONT HEALTH AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE GREATER OF $100 OR THE AMOUNT YOU HAVE PAID TO OUTFRONT HEALTH IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT FOR THE APPLICABLE CONTENT, PRODUCT, OR SERVICE OUT OF WHICH LIABILITY AROSE.

The limitation of liability set out above does not apply to liability resulting from our gross negligence or willful misconduct.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, governmental actions, labor disputes, internet or telecommunication failures, or other events of force majeure.

15. Indemnification

You agree to defend, indemnify, and hold harmless the Outfront Health, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, your user contributions, any use of the Site's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

16. User Content & External Links

User-submitted content may be used by Outfront Health.
We are not responsible for third-party sites linked on our platform.

17. Termination

We may suspend or terminate accounts for violations.
Users may cancel at any time by contacting support@outfronthealth.com.

18. Dispute Resolution & Arbitration

Governing Law and Jurisdiction

All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Arizona without giving effect to any choice or conflict of law provision or rule (whether of the State of Arizona or any other jurisdiction).

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of Arizona, in each case located in the City of Phoenix and County of Maricopa County, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Arbitration

At Outfront Health's sole discretion, it may require you to submit any disputes arising from these Terms or use of the Site, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Arizona Law.

19. Electronic Communications

By using Services, you consent to receiving notices, results, and updates electronically.

20. Compliance & Export Controls

You agree to comply with all U.S. laws and export controls. Services may not be used in restricted countries or for prohibited purposes.

21. Waiver;Severability

No waiver by Outfront Health of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Outfront Health to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

22. Entire Agreement

These Terms, Privacy Policy, Consumer Health Data Privacy Policy, Refund Policy, and related policies constitute the sole and entire agreement between you and Outfront Health regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the website.

23. Changes to Terms and Reliance on Information Posted

may update the content on this Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

The information presented on or through the Site is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Site, or by anyone who may be informed of any of its contents.

This Site may include content provided by third parties, including materials provided by other users, vendors, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Outfront Health, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Outfront Health. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

24. Referral Program

Eligibility: Must have an active account.
Code Use: Share privately; disclose compensation per FTC rules.
Right to Modify: Program may be changed or cancelled at any time.

25. Contact

Email: support@outfronthealth.com
Site: www.outfronthealth.com
Mailing Address: 15169 N. Scottsdale Rd. STE 205, Scottsdale, AZ 85050

26. Acknowledgment

By using our Site or Services, you confirm that you have read, understood, and agree to these Terms, including your Authorization.